PRIVACY POLICY

Thank you for choosing to be part of the Remote360 Systems community. Remote360 Systems and its partner coaching brands (“Remote360,” “we,” “us,” or “our”) are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the rights you have regarding your data. If you have any questions or concerns, contact us at [email protected].

By visiting our website — www.remote360systems.com, any associated coach websites or funnels we power, or by using our software, CRM, automations, mobile apps, services, or AI tools (collectively, the “Services”), you trust us with your information. Please read this policy carefully.

If you do not agree with any part of this Privacy Policy, please discontinue using our Services.

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TABLE OF CONTENTS

1. What Information Do We Collect?

2. How Do We Use Your Information?

3. Will Your Information Be Shared?

4. Cookies & Tracking Technologies

5. Social Logins

6. Data Retention

7. Data Security

8. Information From Minors

9. Your Privacy Rights

10. Do-Not-Track Controls

11. California Residents’ Rights

12. Policy Updates

13. Contact Information

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1. WHAT INFORMATION DO WE COLLECT?

A. Personal Information You Provide

We collect personal information you voluntarily provide when you register for our software, join a coaching program powered by Remote360 Systems, submit forms, interact with AI assistants, join a coach’s app, or communicate with us.

This may include:

• Name & Contact Information: First and last name, email, phone number, mailing address.

• Account Credentials: Passwords or login details for Remote360 Systems.

• Payment Information: Billing address and payment details (processed securely by third-party payment processors like Stripe).

• Client Program Data: Check-ins, health information, fitness goals, uploaded photos, questionnaires, and other coaching-related data provided to partner coaching brands using our platform.

• Uploaded Media: Profile images, progress photos, videos, and other content voluntarily submitted.

• AI Assistant Interactions: Messages you send to AI-powered chatbots or automations.

You are responsible for submitting accurate, truthful, and updated information.

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B. Information Automatically Collected

We automatically collect device and usage data when you access our Services, such as:

• IP address

• Browser type and device information

• Operating system

• Location approximations

• Pages viewed, actions taken, and timestamps

• Traffic sources (ads, social media, or referrals)

• Crash logs and diagnostic data

This helps us maintain security, optimize performance, and improve the user experience.

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C. Information From Third Parties

We may receive data from:

• Social platforms (Facebook, Google, Instagram, etc.)

• Payment processors (e.g., Stripe)

• Advertising partners

• Public databases

• Coaches who use Remote360 Systems and input client information into the platform

This may include profile details, verified email addresses, referral data, or demographic information.

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2. HOW DO WE USE YOUR INFORMATION?

We use your information to:

• Create, manage, and maintain your Remote360 Systems account

• Power coaching programs built on our platform

• Provide CRM, automation, content delivery, AI responses, and client communication tools

• Process payments and manage subscriptions

• Improve product experience and functionality

• Send administrative updates (system updates, policy updates, account issues)

• Send promotional or marketing communications (you can opt out anytime)

• Deliver customer support

• Protect against fraud, abuse, or unauthorized access

• Comply with legal requirements

We may also use anonymized or aggregated data for analytics and product improvement.

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3. WILL YOUR INFORMATION BE SHARED?

We do not sell your personal information.

We may share information only:

A. With Your Consent

When you explicitly authorize sharing (e.g., connecting social accounts).

B. With Service Providers

Vendors who assist us in operations, such as:

• Hosting providers

• Email/SMS delivery services

• AI processing tools

• Payment processors (Stripe, PayPal)

• Customer support platforms

• Marketing tools

• CRM and automation systems

They receive only what is necessary to perform their functions.

C. With Partner Coaching Brands

If you join a coaching program hosted on Remote360 Systems, your coach receives the information needed to deliver your program.

D. For Business Transfers

If Centel Technologies LLC undergoes a merger, acquisition, or asset sale, your data may be transferred to the succeeding entity.

E. For Legal Obligations

We may disclose information when required by law, court order, or governmental request.

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4. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

• Authenticate users

• Enable system functionality

• Understand usage behavior

• Improve marketing and ad targeting

• Monitor performance

You can manage cookies through your browser settings.

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5. SOCIAL LOGINS

If you log in through social accounts (Google, Facebook, etc.), we receive basic profile data they provide.

We only use this information to create or manage your Remote360 account.

You should review the privacy policies of your social media providers to understand how they handle your data.

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6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

If your account is terminated, we may keep data for up to 2 years, unless law requires otherwise.

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7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use administrative, technical, and organizational security measures, including:

• Encrypted data transmission (SSL/TLS)

• Secure servers

• Restricted data access

• Regular security audits

However, no online system can be guaranteed 100% secure.

Use the Services at your own discretion.

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8. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years old.

We do not knowingly collect information from minors.

If you believe a minor has provided data, contact [email protected] and we will take action to remove it.

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9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

• Access your personal data

• Request corrections or updates

• Request deletion

• Restrict or object to processing

• Opt out of marketing communications

• Request export of your data

To exercise any rights, contact us at [email protected].

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10. DO-NOT-TRACK CONTROLS

Because there is currently no established industry standard for DNT signals, Remote360 Systems does not respond to browser DNT requests at this time.

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11. CALIFORNIA RESIDENT RIGHTS (CCPA/CPRA)

California users may request:

• What categories of data we collect

• What data is shared and with whom

• Deletion of personal data

• Opt-out of data sharing used for targeted advertising

Requests can be submitted to:

[email protected]

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12. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically.

Revisions take effect immediately once posted.

You are encouraged to review this page regularly.

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13. CONTACT INFORMATION

For questions, requests, or concerns:
Remote360 Systems / Sintel Technologies

Email: [email protected]

Business Address: 2125 Biscayne Blvd suit 277, Miami, FL 33137